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Do you need billing assistance? We are here if you need us

CCHLP.COM is at your service. You can contact us anytime by email or phone at no cost. We offer 24/7 support for you and we are constantly improving our services to meet all of your needs.

Billing Questions

I was billed without my consent. What can I do?
Please contact us and we will review your case and help you.

What is a CVV2 code and where is it located?
CVV is a number that is usually located on the backside of your credit card.

I only purchased a trial membership or subscription. Why are you still billing me?
All trial memberships/subscriptions convert to monthly memberships or subscriptions if not canceled within the specified trial period. Please check the terms and conditions of the website from which you have purchased a trial membership/subscription to verify the trial period and the recurring billing process.


Why was I billed?

Your credit card was used to purchase a subscription to a membership-based site. The merchant name on your statement will not match the name of the site you joined.