Send us an e-mail
and we'll respond
within 12 hours.
Call us 24/7 toll free at
Outside the US/Canada:
Look up your account
instantly by entering the
last 6 digits of your CC.
Billing Support • 24/7 Assistance • 100% Satisfaction Guarantee
Do you need billing assistance? We are here if you need us
CCHLP.COM is at your service. You can contact us anytime by email or phone at no cost. We offer 24/7 support for you and we are constantly improving our services to meet all of your needs.
I was billed without my consent. What can I do?
Please contact us and we will review your case and help you.
What is a CVV2 code and where is it located?
CVV is a number that is usually located on the backside of your credit card.
I only purchased a trial membership or subscription. Why are you still billing me?
All trial memberships/subscriptions convert to monthly memberships or subscriptions if not canceled within the specified trial period. Please check the terms and conditions of the website from which you have purchased a trial membership/subscription to verify the trial period and the recurring billing process.
Why was I billed?
Your credit card was used to purchase a subscription to a membership-based site. The merchant name on your statement will not match the name of the site you joined.